Impacting Performance Through Predictive Analytics
BY JENNIFER A. MOSS, PH.D. AND BONNIE BERESFORD, CAPITAL ANALYTICS, INC.
Posted: September 30, 2009
Using the power of statistics to isolate the ROI and impact of human capital interventions takes measurement strategies to the next level – optimization. Mutual of Omaha, Sun Microsystems and Chrysler leverage predictive analytics to answer tough questions: Are my investments improving some KPIs and not others? Are they more effective with certain delivery methods? Are they benefiting some employees more than others? Are they helping to retain some employees and not others? Asking – and quantifiably answering – questions like these empowers learning leaders to make informed human capital investment decisions.
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Jennifer A. Moss, Ph.D.
Senior Research Associate, Bellevue University's Human Capital Lab
Research By Jennifer A. Moss, Ph.D.:
Analysis of Call Center Agent Turnover
A Model for Planning and Implementing Strategically Oriented Human Talent Flow
Testing the Relationship Between Interpersonal Political Skills, Altruism, Leadership Success and Effectiveness: A Multilevel Model
Research By Bonnie Beresford, Capital Analytics, Inc.:
Turning Analytics into Action: Executing a Business Impact Study in Your Organization
Impacting Business Results: From Needs Analysis to Measure of Outcomes
Resources on this topic:
An Informal Debate: Bridging the gap between formal and informal learning
Turning Analytics into Action: Executing a Business Impact Study in Your Organization
Developing Curricula to Improve Analytic Decision-Making in Organizations