How Do You Know that the Measured Outcomes are the Result of the Learning Intervention and Not Something Else?
BY JENNIFER A. MOSS, PH.D. AND W. BOYCE BYERLY, CAPITAL ANALYTICS, INC.
Posted: November 6, 2009
When budgets are tight, you need to be able to substantiate your human capital investments to the C-suite. Learn the right tools and techniques to build a measurement plan that aligns your corporate learning programs with the organization's intended business outcomes.
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Jennifer A. Moss, Ph.D.
Senior Research Associate, Bellevue University's Human Capital Lab
Research By Jennifer A. Moss, Ph.D.:
Analysis of Call Center Agent Turnover
A Model for Planning and Implementing Strategically Oriented Human Talent Flow
Testing the Relationship Between Interpersonal Political Skills, Altruism, Leadership Success and Effectiveness: A Multilevel Model
Resources on this topic:
An Informal Debate: Bridging the gap between formal and informal learning
Turning Analytics into Action: Executing a Business Impact Study in Your Organization
Developing Curricula to Improve Analytic Decision-Making in Organizations