Chief Learning Officer features Human Capital Lab case study with Boys Town
October 19, 2009 - Throughout the past year, Boys Town has been creating knowledge transfer best practices to prepare for the inevitable workforce shortage when 77 million baby boomers begin to retire. Dr. Jennifer Murnane, Senior Research Associate, the Human Capital Lab, analyzed the knowledge transfer practices determining that Boys Town is in direct contrast with the work of other non-profit organizations where "silos" are created due to the departmentalization of organizational knowledge. Read the case study.