Employer Value from Investing in Call Center Workforce Education
Posted: December 11, 2012 by Joe Hare, Ed.D.
This study shows how investing in custom education programs increased employee performance and the competitive fitness of two global industry leaders.
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Related Resources:
Corporate L&D’s Share of Learning Is Declining: Should We be Concerned?The Impact of Tuition Reimbursement on Career Mobility and Retention (Case Study)
Driving Organizational Value Through Human Capital Metrics
